Terms of Service

1. Acceptance of Terms

NebulaLake Systems ("we," "us," or "our") provides its Services to you subject to these Terms. These Terms constitute a legally binding agreement between you and NebulaLake Systems regarding your use of the Services.

We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Eligibility

To use our Services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. If you are accessing or using our Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

3. Account Registration

Some of our Services may require you to create an account. When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Create a strong password and keep it confidential
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized access to your account or any other breach of security
• Accept responsibility for all activities that occur under your account
• Ensure that you log out from your account at the end of each session when using a shared computer

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading, or if you fail to comply with these Terms.

4. Services Description

NebulaLake Systems provides a ready-to-use data lake infrastructure with pre-configured Hadoop/Spark clusters, integrated BI tools, scheduled ETL pipelines, and elastic scaling capabilities. Our Services include:

• Data lake infrastructure provisioning and management
• Pre-configured Hadoop and Spark clusters
• BI tool connectors (Tableau, PowerBI)
• ETL pipeline management
• Sample datasets for proof-of-concept
• Technical support and consulting

The specific features and functionalities of the Services may vary based on the subscription plan or package you select. Detailed descriptions of the Services are available on our website or in the applicable service agreement.

5. Service Availability and Modifications

We strive to ensure that our Services are available 24/7, but we do not guarantee uninterrupted access to our Services. We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice.

We may also impose limits on certain features or restrict your access to parts or all of the Services without liability. We will make reasonable efforts to notify you of significant changes to our Services that materially affect your use of them.

6. Fees and Payment

Some of our Services are offered on a subscription basis. You agree to pay all fees associated with the Services you select. All fees are non-refundable unless otherwise specified in the applicable service agreement or required by law.

For subscription-based Services:

• Fees are billed in advance on a monthly or annual basis, depending on your subscription plan.
• Your subscription will automatically renew at the end of each subscription period unless you cancel it before the renewal date.
• You authorize us to charge your payment method for all fees incurred.
• If your payment cannot be processed, we may suspend or terminate your access to the Services.

We reserve the right to change our fees and billing methods at any time. We will provide notice of any price changes at least 30 days before they take effect.

7. Your Content and Data

When using our Services, you may provide, upload, or store data, information, files, or materials ("Your Content"). You retain all rights to Your Content, and we do not claim ownership of any of Your Content.

By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content solely for the purpose of providing and improving the Services. This license terminates when you delete Your Content from our Services or terminate your account.

You represent and warrant that:

• You own or have obtained all necessary rights, licenses, and permissions to provide Your Content to us.
• Your Content does not violate any third party's intellectual property rights, privacy rights, or other rights.
• Your Content complies with these Terms and all applicable laws and regulations.

We are not responsible for the accuracy, quality, integrity, legality, reliability, or appropriateness of Your Content. We reserve the right to remove any of Your Content that violates these Terms or that we find objectionable.

8. Data Security and Privacy

We take data security and privacy seriously. Our handling of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement reasonable security measures to protect Your Content, but we cannot guarantee absolute security. You acknowledge that:

• No data transmission or storage system is completely secure.
• You are responsible for backing up Your Content.
• You should take appropriate measures to protect your account credentials and sensitive information.

If you are using our Services to process personal data subject to data protection laws, you agree to comply with all applicable laws and ensure that you have obtained all necessary consents and provided all required notices to data subjects.

9. Intellectual Property Rights

The Services and all content, features, and functionality provided by NebulaLake Systems, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by NebulaLake Systems, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in or to the Services or any content provided by NebulaLake Systems. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any content on our Services except as expressly permitted by these Terms or with our prior written consent.

10. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates any applicable law or regulation.
• Use the Services to infringe upon or violate the intellectual property rights or other rights of any third party.
• Transmit any material that is defamatory, offensive, or otherwise objectionable.
• Use the Services to send unsolicited commercial communications ("spam").
• Use the Services to distribute malware, viruses, or any other malicious code.
• Interfere with or disrupt the integrity or performance of the Services or third-party data contained therein.
• Attempt to gain unauthorized access to the Services or related systems or networks.
• Collect or harvest any personally identifiable information from the Services.
• Impersonate any person or entity or misrepresent your affiliation with a person or entity.
• Engage in any activity that could disable, overburden, damage, or impair the Services.

11. Third-Party Services and Content

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by NebulaLake Systems. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that NebulaLake Systems shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Term and Termination

These Terms will remain in effect until terminated by you or NebulaLake Systems. You may terminate these Terms at any time by discontinuing use of our Services and canceling any subscriptions.

We may terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.

Upon termination:

• Your right to use the Services will immediately cease.
• We may delete or archive Your Content according to our data retention policies.
• All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

NEBULALAKE SYSTEMS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NEBULALAKE SYSTEMS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICES OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEBULALAKE SYSTEMS, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
• ANY CONTENT OBTAINED FROM THE SERVICES; AND
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

15. Indemnification

You agree to indemnify, defend, and hold harmless NebulaLake Systems, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Services;
• Your Content;
• Your violation of the rights of any third party; or
• Your violation of any law, rule, or regulation.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Lithuania, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Lithuania. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

17. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, you and NebulaLake Systems agree to first attempt to resolve the dispute informally by contacting each other. If we are unable to resolve the dispute informally, either party may initiate formal proceedings according to Section 16 above.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed severed from these Terms, and the remaining provisions will continue in full force and effect.

19. Waiver

No waiver by NebulaLake Systems of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by NebulaLake Systems to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions or documents that may be published from time to time on the Services, constitute the entire agreement between you and NebulaLake Systems concerning the Services.

21. Contact Information

If you have any questions about these Terms, please contact us at:

NebulaLake Systems
Stariškės g. 7
Klaipėda, 95366 Klaipėdos r. sav.
Lithuania
Phone: +37046215572
Email: legal@aukstaitijadata.com